Reference

What You Agree To When You Use panda99

These terms set out the rules that apply to your account, your deposits via bKash, Nagad or Rocket, and your use of the lobby — access and eligibility depend on your local law and the regions we support.

Account eligibility rulesbKash, Nagad, Rocket wallet termsWithdrawal conditionsContent and fair-use limitsJurisdiction notice

Explore the Lobby Read FAQ

HOW WE HANDLE THIS

What We Do to Keep Your Account Protected

Account Security

Your account is protected with a one-time password sent to your registered mobile number at each login. We do not store your bKash or Nagad PIN at any point in the process.

Data Retention

We keep account and transaction records for as long as required under applicable rules. You can request a copy of data we hold against your account by contacting support in writing.

Requesting Changes

If you need to update personal details linked to your account — including the mobile number tied to your bKash or Rocket wallet — submit the request through live chat with identity verification.

Dispute and Review Process

If you believe a term has been applied incorrectly to your account, raise it with support via email. We log and review each dispute formally, and we respond with a written outcome.

TERMS CONTACT PATHS

How to Reach Us About These Terms

Live Chat Reach our support team directly from any page on panda99. Use this for account-specific questions about how a term applies to your wallet or transaction.

Email Support Send detailed questions about these terms to our support email. We respond to formal account or policy queries in writing so you have a record of the exchange.

Account Help Section The account help section inside your dashboard covers common terms questions — including how bKash, Nagad and Rocket deposits are logged and what the withdrawal verification step involves.

How These Terms Govern Your Account

panda99 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By opening an account on panda99, you confirm that you have read these terms and that you meet the eligibility requirements for your region. Access to the platform is not available in all jurisdictions — whether you can use the service depends on your local law

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and the regions we operate in at any given time. We can update these terms when the platform changes, and the current version always applies. Your account is personal to you. Sharing login credentials, opening duplicate accounts, or acting on behalf of another person breaches these
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terms and may result in account suspension. Transactions processed through bKash, Nagad and Rocket are subject to both our internal transaction rules and the policies of those payment providers. Deposits are credited to your account wallet once the transfer is confirmed on our side; the same
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wallet is used for withdrawal requests, which go through a verification step before funds are released. Promotional conditions, where applicable, are published separately and form part of these terms by reference. If any section of these terms conflicts with local law in your jurisdiction, that local
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law takes precedence. Questions about specific clauses can be directed to our support team via live chat or email.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About These Terms

These are the questions we hear most often about how our terms apply to accounts, wallets and withdrawals. If your question is not here, live chat is the quickest route to a direct answer.

Yes. Any deposit made via bKash, Nagad or Rocket is subject to these terms. The payment provider's own rules also apply to the transfer itself once it leaves your wallet.

Access depends on your local law and the regions panda99 supports at the time you sign up. It is your responsibility to confirm that using the platform is permitted where you are located.

Duplicate accounts breach these terms. If we identify more than one account linked to the same person, we may suspend both and review any pending withdrawals under our verification process.

Contact support by email with your account details and a written data request. We will respond within the timeframe required by applicable rules and provide records in a readable format.

We may update these terms when the platform changes. We aim to notify you via your registered contact before material changes take effect; continued use of your account means you accept the updated version.

Raise it with our support team by email. We log each dispute, review it against the current terms, and send you a written outcome. Live chat can help you start the process quickly.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

AccountRegister InfoFAQ InfoTeen Patti Spin

What You Agree To When You Use panda99

What We Do to Keep Your Account Protected

How to Reach Us About These Terms

Common Questions About These Terms

01 Do these terms apply if I deposit through bKash, Nagad or Rocket?

02 Can I use panda99 from Bangladesh?

03 What happens if I open more than one account?

04 How do I request a copy of my account data?

05 Can panda99 change these terms without notice?

06 What should I do if I think a term has been applied incorrectly to my account?

Terms & Conditions

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